At Mum's Little Outlet we want you to be happy with your purchase. If for some reason you are not satisfied - please contact us and we will happily arrange an exchange or refund in accordance with the policies below.

REFUNDS - refunds will only be issued within 30 days and only where the goods are shown to be faulty. Please contact us BEFORE sending the parcel back and we will arrange to refund your payment (including the original freight and the cost of sending the goods back to us) after inspection of the goods.

EXCHANGES - we will happily exchange your product for goods to the same value minus delivery charges, provided they are returned to us in the original condition within 30 days of original purchase. You may exchange for higher priced items by paying the balance however we are unable to refund if you choose a cheaper item.There will be a delivery charge on the exchange. To arrange an exchange, please contact us. All returns need to be suitably packaged and addressed to:

Mum's Little Outlet

Attention: Returns

PO BOX W199

Cessnock West

 NSW 2325 

CANCELLATIONS - To cancel an order, please contact our customer service department immediately on 02 49981842 or international +61 2 49981842 , or via email. Unfortunately, we are unable to accept cancellations for products that have already been shipped

 

Please note that this policy in no way replaces or limits your statutory rights.